At Foxy3DPrints, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how it is used, and the measures we take to safeguard it. By using our website, services, or interacting with us, you agree to the terms set forth in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information in the following ways:
- Personal Information: This includes information that can identify you as an individual, such as your name, email address, phone number, shipping address, and payment details. This information is collected when you register for an account, make a purchase, or contact our customer support team.
- Non-Personal Information: This includes data that does not directly identify you but may include things like browsing behavior, IP address, device information, and general usage data. We collect this information through cookies and tracking technologies.
2. Use of Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To communicate with you regarding your orders, products, or services
- To improve our website, services, and customer experience
- To send you promotional materials, newsletters, and updates (with your consent)
- To send automated requests for feedback or reviews
3. Automated Requests for Reviews
As part of our efforts to improve our products and services, we may send you an automated request to leave a review following your interaction or transaction with us. These requests may be delivered via email, SMS, or other communication channels, and will ask for your feedback on your experience with our products or services.
By submitting a review, you grant us permission to use your comments for marketing, promotional, and quality assurance purposes. You may choose not to respond to or engage with these automated requests without any negative impact on your user experience.
4. Data Sharing and Third Parties
We do not sell or rent your personal information to third parties. However, we may share your data with trusted service providers or partners who assist in delivering our services, such as payment processors, shipping companies, and marketing platforms. These third parties are obligated to protect your data and use it solely for the purpose of providing their services to us.
We may also disclose your information if required by law or in the event of a legal process, such as a subpoena, court order, or government investigation.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience and collect information about how our website is used. Cookies help us recognize your preferences, improve the performance of our site, and offer targeted advertisements. You can manage your cookie preferences through your browser settings.
6. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we use encryption and other security technologies, please understand that no data transmission over the internet can be guaranteed to be 100% secure.
7. Your Rights and Choices
You have the right to:
- Access and update your personal information
- Opt-out of receiving promotional emails or automated review requests
- Request the deletion of your personal data, subject to any legal or contractual obligations
- Object to the processing of your personal information in certain circumstances
To exercise these rights, please contact us using the details provided below.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the effective date will be revised accordingly. We encourage you to review this Privacy Policy periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us.